Server Error

peled.noam
All day long I'm getting the following error while trying to add a citation to a google doc:
"Zotero experienced an error updating your document.
Exception: We're sorry, a server error occurred. Please wait a bit and try again"

Help! I need to submit my grant!
  • adomasven
    edited January 7, 2019
    Has it started working? If not, could you produce a Debug ID from the Zotero Connector?

    1. Open the Zotero Connector preferences
    2. In the Advanced tab of the Zotero Connector preferences, check the box next to “Enable Logging.” Do not close this tab.
    3. In the Google Docs tab perform a Zotero plugin action that causes this error. Click through any error messages that you see.
    4. Go back to the Advanced tab of the Zotero Connector preferences, uncheck "Enable Logging" and click Submit to Zotero Server.
    5. You will be provided with a Debug ID (e.g., “D12345678”). Please post the Debug ID in this thread.

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