Can't add a citation in Word

This discussion was created from comments split from: Add-in Plugin in Word missing.
  • I'm having this issue as well. I can see Zotero in macros, but it doesn't allow me to add a citation
  • @marinalpeterson: The thread you posted is old and likely unrelated. Can you explain the exact problem you're facing, and also provide a Report ID from Zotero and your exact Word version?
  • I'm using Word 15.13.1
    the Zotero plugin was making it crash when I closed the program so I have removed it. There are no errors in Zotero.
  • 15.13.1 is a very old version of Word, so that's likely why you're getting crashes. You should update to the latest version.
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