problems with ZOtero in WOrd 2016

Yesterday I installed the Zotero plugin for WOrd 2016 on Windows 10 and it worked fine.

Today, when somehow the Zotero plugin does not seem to work.
I first open Zotero, next Word, and when I want to insert a citation, nothing happens...
  • What exact Word version? Can you provide a Report ID?

    Restart your computer and try again. If it's still not working, close Word and try reinstalling the plugin into Word from the Cite pane of the Zotero preferences.
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