Chrome extension treats articles as web pages

lizredford · October 29, 2018

Hi folks, I just downloaded Zotero last week and am having trouble getting started because the Chrome extension treats articles as web pages. However, it does work sometimes, but here are a few example articles where the extension treats as a web page:
http://journals.sagepub.com/doi/abs/10.1177/0146167205275613
http://psycnet.apa.org/journals/psp/74/6/1464.html
I already updated translators. The workaround I am currently using is searching the article on google scholar and using the extension from there, which works beautifully. Any idea what’s going on? Thanks!

adamsmith · October 29, 2018

While both work for me, as I mentioned on Twitter, Psycnet is a bit more fragile, so let's troubleshoot the Sage one first:
Could we please get a debug ID from the Chrome connector for loading or reloading
http://journals.sagepub.com/doi/abs/10.1177/0146167205275613

Instructions: https://www.zotero.org/support/debug_output#zotero_connectors_firefox_chrome_and_safari

lizredford · October 29, 2018

So the PSPB article suddenly is now working, which is even more confusing. So I followed the debug id steps for the Psycnet article. The ID is D137916414.