Zotero stuck to 'loading items' after I stored my DB on pcloud
Hi,
I loaded my database on pCloud last week, and it was working at first: for the first time, I could sync my files between home (ubuntu 18.04) and my office (Windows 7) (before, I had different databases in both places because they stopped syncing as soon as I reached my 100 Mo limit on zotero.org).
However, since yesterday, when I open Zotero at my office, it is stuck on 'loading items'. I tried the DB repair tool (ID 5bbc6e4cb2b57), but it didn't change anything (contrarily to last week where it helped me solve some issues).
What can I do?
Thank you in advance
I loaded my database on pCloud last week, and it was working at first: for the first time, I could sync my files between home (ubuntu 18.04) and my office (Windows 7) (before, I had different databases in both places because they stopped syncing as soon as I reached my 100 Mo limit on zotero.org).
However, since yesterday, when I open Zotero at my office, it is stuck on 'loading items'. I tried the DB repair tool (ID 5bbc6e4cb2b57), but it didn't change anything (contrarily to last week where it helped me solve some issues).
What can I do?
Thank you in advance
Move it out and try the DB Repair Tool again. If that doesn't help, you'll need to restore from a backup.
If you are right, then there is a mistake in this website. Because I found pcloud in the list of compatible WebDAV services: https://www.zotero.org/support/kb/webdav_services
(I didn't precise in my previous message, but I am using webdav.pcloud.com).
If what you say is confirmed, how should I proceed to store my database? Set up my own server on a raspberry pi ? Using a php hosting service as explained here: http://blog.holz.ca/2011/11/phpzoterowebdav-installation/ ? Choosing another WebDAV service in the list above?
These are my settings: https://drive.google.com/open?id=1qP4VXUQofYnvxIYIGxRA6FoOhvRukwaD
Are they correct?
If you haven’t placed the SQLite database in a cloud folder, then setting up WebDAV shouldn’t have any impact at all on loading your Zotero database. Can you click on the Help menu in Zotero and choose the option to restart with Debug Logging enabled, then submit the log and post the ID after you let Zotero be stuck at the loading items screen for a few minutes?
The ID is: D1765017552
In any case, same as what I say above: you'll need to either use the DB Repair Tool or restore from a backup (which could just removing your local database and syncing down from the online library).
Note that, if you properly replaced the local file with the repaired version, it wouldn't be corrupted, so either you didn't do that correctly or it got corrupted again after that.
Now it works. Hoping my problems will stop here.
Thank's a lot for your help!
Suggestion for developers: that Zotero repair DB locally.
'accessDate' must be in ISO 8601 or UTC 'YYYY-MM-DD[ hh-mm-dd]' format or 'CURRENT_TIMESTAMP' (1992-09T1992/09Z)
It may hinder the sync, I am not sure.
D189493513
Paste KF9MU74T into the search bar in All Fields & Tags to see the attachment in question, delete it, and empty the trash. You can then add back the PDF.
You only added that attachment a few days ago, so if you recall the steps you took to get that into your library (web import? file import? something else?), that might help us figure out what caused this.
I remember why I imported it: it was to test whether sync was working, after I put my files on webdav.pcloud.com
I imported it through chrome extension, from this webpage: https://www.aeaweb.org/articles?id=10.1257/jep.6.3.101
Don't remember on which device I imported it. It may be from an Ubuntu virtual machine at my office's Windows computer. There is an issue with this VM: the time is delayed by 15 min. Maybe that's linked.