Upgrade StorageStorage not fully syncing - no error message
I just purchased the unlimited storage plan because my zotero storage folder is over 9 GB. However, syncing just stopped at 2308.9 MB. It is not due to file compression - I spot checked several files - some were but most were not available through the browser interface. I then tried "purge storage" (through the browser "settings/storage" interface)
to start fresh and then nothing synced. However, sync did work for a few papers I then added, but not for existing files. I am hoping there is an easier way than to export and re-import all >7000 storage files. However, should that be necessary, what is the safest/easiest way to do that?
to start fresh and then nothing synced. However, sync did work for a few papers I then added, but not for existing files. I am hoping there is an easier way than to export and re-import all >7000 storage files. However, should that be necessary, what is the safest/easiest way to do that?
Here are the troubleshooting steps https://www.zotero.org/support/kb/files_not_syncing , sounds like you've covered 1-3, so 4 would be next.