Zotero for web freezes when I attempt to edit a reference

estubbinsbates
Hello,

I am using Zotero in a Chrome browser. I usually need to edit the metadata supplied by the Chrome plug-in. This morning, I have tried to edit four separate entries, and each time, the process gets stuck and the edits are not saved. Is this a known bug?

Many thanks,
Elizabeth
  • dstillman
    What do you mean by "gets stuck", exactly?

    Can you provide a Debug ID for an edit attempt?
  • dstillman
    Actually, wait, when you say "Zotero for web", are you saving to your online library and referring to the Zotero website, or are you referring to the Zotero program on your computer?
  • estubbinsbates
    Hello,

    I am referring to the Zotero website (using Chrome).

    By "gets stuck", I meant to refer to the webpage freezing (I see a moving circle).

    As I am now on my mobile, I do not have a debug ID at the moment.
  • dstillman
    Editing from the website should obviously work, and @fcheslack may have more questions (including what version of Chrome), but note that for most editing you want to be using Zotero itself, not the website.
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