Tug libraries site won't let me download search results to Zotero

Report ID: 1493126946

The Tug libraries site has worked well until two days ago, when I began receiving error reports using both firefox and Chrome. The note in the dialogue box says simply that An Error Occurred. I've looked over the troubleshooting page, and see no solutions there. Other sites are downloadable on both platforms. My Zotero version is up to date. 5.0.55
I've asked library staff if there was a recent upgrade; am still awaiting a response. Many thanks for your help. Start of term is always a bad time to lose Zotero on my home library.
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