Error ID 1118853855
I have attempted to reproduce all the steps that result in the OS-1728 error code. I am using Word for Mac 16.16 with a document scanned with the RTF/ODF Scan initially scanned through Zotero 5, then opened in LibreOffice. From there, I set the citation style as Chicago (author, year), then as an output I can open in Word - .docx. I would really appreciate getting the scan to work with BlueBook citation style. I noticed that the RTF Scan (with .rtf outputs) does not work at all, meaning the output does not have active Zotero citations.
1. Save the file as ODF with Scannable Cite-formatted citations.
2. Close the file and use ODF scan with Zotero.
3. Open LibreOffice and open Document Preferences from the Zotero toolbar.
4. Choose a non-footnote style (like Chicago author date) and select "Store citations using: Bookmarks" (not ReferenceMarks).
5. Click OK, save the file as .docx, then close it.
6. Open the file in Word.
7. Open Document Preferences, change "Store citations using:" to "Fields", and select your preferred citation style.
8. Click OK.
(RTF Scan is working as intended; it just converts citations to the specified style—it doesn't make live Zotero citations.)
You should check out Juris-M, a third-party version of Zotero with much expanded legal citstion support. I am guessing it will do what you are wanting (ODF Scan works with Juris-M too):
https://juris-m.github.io