Word citation problem

Hi,
Now that I've solved the runtime error problem (well, at least dealt with it by copying and pasting all my old documents into new ones), I have a formatting issue. I'm not sure if this is because I'm using Chicago Manual of Style (Author-Date) format, but it didn't use to happen this way before the update. When I make an in-text citation with 3 authors, all are listed. I thought that if it's 2 authors, they are both listed with an "and," but three and more were designated "et al.,". At least that is what I need. I don't remember having to go back and reformat all my citations before. I will have to check if this occurs when inserting a citation with more than 3 authors or if it's exclusive to 3.
Thanks,
Callista
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