Cannot Import .bib, or Retrieve Metatdata for PDF

spencerwhitman88

When adding a new PDF to my collection, I cannot make a parent item unless I manually create one and enter all the info by hand.

I have tried opening a .bib file, retrieving metatdata with the right click menu option, as well as the file --> import option.

The file --> import option stalls at the first dialogue box (click on "Next >" button results in no actions).

Any suggestions are greatly appreciated.

Zotero 5.0.54 on a Windows 10 PC.

dstillman

What exactly happens when you add a PDF or use Retrieve Metadata for PDF? Can you provide a Debug ID for one of those?

spencerwhitman88

All that happens is that the progress window stays open and shows no progress. I'm guessing its getting hung up at the same place the fiel --> import is?

I have never done a debug ID but i'll take a look and try to figure it out.

spencerwhitman88

Here is the debug ID: D80271961

dstillman

database disk image is malformed

Your database is corrupted. (Do you by any chance have your Zotero database in a cloud storage folder or on a network drive?)

In your case, you can try resetting translators from the Advanced → Files and Folders pane of the Zotero preferences and then checking database integrity.

If that's not sufficient, you can try the DB Repair Tool.

spencerwhitman88

Ah, I see. Thanks for help diagnosing that. The DB Repair Tool seems to have worked.

Yes, I do have my "Zotero" folder in a synced google drive folder. I see that is ill advised now, but I have been doing it succssfully for at least a year. I suppose I'll look into alternative options for backing up my library.

Thanks again.