Moving text - citations error

annevianin

I am using Zotero on MacOs Sierra and writting my text with Word version 16.15. I have insert citations in my text but then moved some part of it in other chapters/sections. I have refreshed the citations in Word, thinking that it will adapt the citations. However, now my citations look like that:

"Heintze, supra note 1 à la p 7. Heintze, supra note 3 à la p 7.Heintze, supra note 3 à la p 7.Heintze, supra note 3 à la p 7." or "Ibid. Ibid.Ibid."

Do you know how to correct this error? Thanks in advance.

adamsmith

Which citation style?
How exactly did you insert the citations? Did you insert a Word footnote and put citations into it or did you insert the citation entirely with Zotero?

annevianin

I am using the French version of the Canadian Guide to Uniform Legal Citation. No, I have directly used Zotero.

adamsmith

And just to fully understand, what´s wrong about the above citations? Normally, moving text and clicking refresh should be all you need to do.

annevianin

It seems that instead of refreshing the citation, it add the new citation after the old one...

bwiernik

And just to be clear, you are just cutting and pasting normally? Not, for example, pasting as “text only”?

annevianin

No, just cutting and pasting.

adomasven

You should go into Zotero -> Preferences -> Cite -> Word Processors and (re)install the Word plugin, after which you will have to manually remove these citations (make sure to remove at least one character surrounding them too) and re-insert them. Word update 16.9 made some changes that broke Zotero plugin. For most users updating Zotero solves the issues, but some need to manually reinstall the Word plugin first.

andysymington

A late comment that may be helpful. This happens to me if I don't have Zotero itself open but am only using the plugin in Microsoft Word. Without Zotero open, it can't refresh.