error on saving

shalinig · March 16, 2018

when i am trying to save a pdf file its showing an error message, how do I save it

mark · March 16, 2018

Can you describe the problem in more detail, including the precise steps you are taking?

Read "adding files" for details on how to add PDF files to Zotero, if that's what your question is about.

shalinig · March 19, 2018

I am doing that, but the error message pops up all the time for a few days now.

adamsmith · March 19, 2018

sorry, I'm still not clear what exactly it is you're doing. How are you saving the PDF file? From the browser? From your file system? By dragging to Zotero? By clicking a button? If so whhich?

And what error message are you seeing exactly?

emlambo · March 28, 2019

I am also having the same problem. what do i do

dstillman · March 28, 2019

@emlambo: Please start a new thread, provide a Report ID, and explain the exact problem you're facing.