ScienceDirect Translator not working

Tiquette · March 15, 2018

Hello,
for some reason I cannot save anything from ScienceDirect anymore. For example: https://www.sciencedirect.com/science/article/pii/S016953471100142X

Here is my reportID: 648511635

It says "Saving to (my folder)" but then "An error occurred while saving this item. See Troubleshooting Translator Issues for more information." I have tried going through the steps in the troubleshooting translator issues but nothing has changed.

adamsmith · March 15, 2018

Is this using Safari? Please follow along here: https://forums.zotero.org/discussion/comment/303463/#Comment_303463

Tiquette · March 15, 2018

Yes! But I seem to be in a different situation, because nothing gets saved (not the title or author or anything).

Tiquette · March 15, 2018

Also, I do not get a message about embedded metadata

dstillman · March 15, 2018

Start by updating to the latest version of the Zotero Connector from the Safari preferences Extensions tab. The Safari connector doesn't currently auto-update and needs to be updated manually.

(But then you'll likely see the same thing as in that thread.)

Tiquette · March 15, 2018

When I update I end up with the same problem as the person in the thread- only the title and no authors. I'll comment in there then. Thanks!