Error citations

EBoersma

Today I get an error updating my citations. I had no problems when I closed my documents yesterday. My worddoc has 43 pages and 153 notes.
In a new document citations work, so it seems to be just this document,

Error report ID: 1207930631
I use Word2010, Windows10, Zotero 5.0.37

Hopefully someone can help me solve this.

Thanks,


E Boersma

adomasven

Follow step 8 of https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents

EBoersma

thanks. Just splitting the document seems to help, but I want this chapiter not splitted. Adding the halves together causes the error to reappear.

Any idea what to try next?

adomasven

Email the smallest possible snippet that causes the error to support@zotero.org with a link to this thread and we will take a look.

EBoersma

done: in your mail

adomasven

Thanks for sending it in. You can install the Zotero beta build, which includes a fix for this issue. You can install it over your current Zotero installation, your data will remain intact. We will have the fix out in Zotero proper soon.

EBoersma

It works!

I am very positive of the swift reaction and the solution, thank you very much!

E.Boersma