Very slow downloads

matthew
Upgraded to the 2.0b3.
The creation of a new reference takes ~3-4 minutes, and ~50-70% of my RAM (4 GB). The screen grays out during the process.

Last time this happened the fix was to stop indexing, delete all the indexing that had been done. Was working well and quickly since then.

Use with Ooo3.1 is working well.
  • dstillman
    Can you generate debug output for the creation of a new item and send it to support@zot....org?
  • matthew
    1938930957

    These are the errors that report on starting zoterol.
  • dstillman
    Matthew: From your debug output for saving a single item via a translator, it looks like the main problem is this error:
    LoadPlugin: failed to initialize shared library /usr/lib/ICAClient/npica.so [/usr/lib/ICAClient/npica.so: wrong ELF class: ELFCLASS32]
    zotero(4)(+0077598): Translate: Binding sandbox to http://www.ncbi.nlm.nih.gov/pubmed/
    This indicates that loading the PubMed page is taking 77 seconds, possibly related to a problem with the Citrix client/plugin. So I would first try getting rid of the Citrix stuff, or at least upgrading to the latest version, and then see if that line takes less time.

    There may be some other slowdowns as well (such as an operation further down, unrelated to network request, that's taking >30 seconds for reasons unclear), but clearing that up would be the first step. Feel free to send additional timed debug output to support@zot....org if the slowness persists after fixing Citrix.
  • dstillman
    The >30-second delay is this problem.
  • dstillman
    Actually, I think I probably misinterpreted your original debug output, and the 77-second delay was just the time before you clicked the address bar icon on PubMed. Removing Citrix was still a good thing to do, since that version, at least, wasn't valid for your current system and was throwing errors, but I suspect the delay you're seeing will be addressed by the fix discussed in the thread linked above.
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