Upgrade StorageRandomly detaching selected attachments
Hi fellow Zotero users!
Zotero seems to randomly detach opened attachments from their parent item.
I started noticing it after I switched to the new standalone post-Firefox version. However, before that I was using the standalone version as well.
It only seems to be happening to recently opened documents or the documents that are currently selected and expanded in the library. Probably when the attachment itself is still highlighted. I haven't been able to intentionally recreate the issue. So I am not sure why it happens.
Zotero seems to randomly detach opened attachments from their parent item.
I started noticing it after I switched to the new standalone post-Firefox version. However, before that I was using the standalone version as well.
It only seems to be happening to recently opened documents or the documents that are currently selected and expanded in the library. Probably when the attachment itself is still highlighted. I haven't been able to intentionally recreate the issue. So I am not sure why it happens.
Sorry for my delayed response. Finishing my thesis right now :)
However, I am now able to replicate it!
The anomaly happens under these circumstances in Standalone Zotero for Windows (10):
1. I go to a (sub)collection
2. I expand one parent item to reveal its child items (doesn't matter what kind of items)
3. I expand a second parent item to reveal its child items
4. I double click on the attached (stored copy) pdf-file to open it in my default pdf reader.
5. I keep switching back and forth between any other application window and the Zotero window using the Alt + Tab shortcut
6. Eventually Zotero will detach the opened attachment most of the times. Sometimes after one switch between windows, sometimes after many.
The file doesn't actually need to be open or opened. My reader (Drawboard PDF) asks confirmation before opening the file, if I don't it can still happen.
It might also be helpful if you could take a screenshot that shows this (or a screen recording), upload it somewhere (e.g., Dropbox), and provide a link here. I'm not totally understanding the situation, but this would be a very strange bug.
Is this actually affecting your data, or is this a cosmetic glitch that goes away if you switch away from the collection and switch back?
It is a permanent detachment. If I don't immediately notice the change and manually correct it, it would ruin my whole collection as parents and children are separated. Luckily I almost always rename the child files after their parent.
I will upload the screenshots when I arrive home.
I hope these screenshots'll do :)
Report ID: 236499806
Disabling Zutilo seems to have solved the problem.
Thank you very much for your help! Now I feel a bit silly for not having tried to disable Zutilo myself and wasting your time.
Report ID: 257668779.
Not really sure what's happening here, but no one else has reported this, so my guess is that either you're somehow accidentally dragging the item while trying to double-click it or something about your computer setup is causing something you're doing to be interpreted that way. (The child item wouldn't need to be dragged to the top — it just needs to be dragged a bit off its location so that the small gray line shows up between other top-level items.)
One thing you can do is view debug output from the Help -> Debug Output Logging menu, keep that window to the side, and try to figure out exactly what you're doing when it says "mozSourceNode not set" (which is the beginning of the drag operation).
It might have been that I dragged it back before sending in the debug report. However, I sent in a new one while making sure I didn't do that. Now there is no "mozSourceNode not set" line.
Debug ID: D1471227386
I don't know if I am helping here, but here's another one still:
Debug ID: D269939225
I guess I double click to quickly after I have selected a child item. Zotero will then interpret me selecting the item as the first of a double click and the third one as dragging the file from its parent. So either Zotero is very sensitive and interprets the minuscule difference between the position of my fingers on the trackpad as a drag, or I have to adjust some of my system's settings as you have been suggesting all along :)
Maybe I have to increase the speed of a double click on Windows.
But the Alt + Tab somehow still seems to play a role in all this...