Zotero endnotes in MS Word: endnotes running off the page

I made endnotes in MAC Word 2011 using Zotero with no problem (click & drag cites to endnote method).

BUT when a colleague edited the document in MS Wod, it freaked out: it inserted Author/Word in the body by the endnote #,
and the endnotes shifted to small footnote font size and ran off the page.

Please help!
  • edited January 22, 2018
    What versions of Word (specific version, such as Word 2016 version 16.9) and Zotero? The just-released version of Word for Mac 2016 (version 16.9) broke several parts of the Zotero plugin, which the Zotero developers are currently working on fixing.
  • MAC windows 2011, updated
    and
    WINDOWS 10,
    MS OFFICE PRO PLUS 2016, V. 1711 (billed 8730.2175)
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