What happen to items when storage is full ?

um_ben
This question is not answered in the FAQ of storage and subscriptions. So, can someone tell me what happen when I will reach my storage limit ? Do oldest items are deleted or the sync fails ?
  • bwiernik
    edited January 9, 2018
    Your storage limit only matters for syncing files, not the item metadata (i.e., the title, authors, notes, tags, etc.).

    When you hit your storage limit, item metadata will continue to sync for all items, but new attachment files will stop being uploaded. If you don't want to sync files, you can disable file syncing in the Sync pane of Zotero preferences.
  • um_ben
    The Zotero policy is really good.
    Thank you for your quick answer @bwiernik :)
  • cric
    A small follow-up question.
    When Zotero stops syncing files - what kind of files would that be? Is it only pdfs or does it also include snapshots of webpages etc.?
  • bwiernik
    Snapshots are included in the attachment files, as are images, Word documents, PowerPoint slides, etc.

    The item metadata that syncs for free includes (1) the content in the item fields (title, authors, date, etc.), (2) notes, (3) the full-text index, and (4) attached links.
  • liowweiting
    what can I do to reactivate the files to sync?
  • dstillman
    edited January 16, 2018
    @liowweiting: Can you explain exactly what the problem is you're facing?
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