Report ID: 1783568154

falknerr418052
I received a unable to sync error that led into a long list of issues, which resulted in an error report and the Report ID listed above 1783568154. Please let me know what needs to happen next.

Thank you,
Randy
  • adamsmith
    what specifically is happening or not working, though?
  • dstillman
    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]
    [JavaScript Error: "WebSocket connection closed: 1006 "]
    [JavaScript Error: "S3 returned 0 for 1/7DWZIMBR -- retrying download" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 167}]
    This is most likely due to security software on your system or a firewall on your network that's preventing Zotero from accessing the Amazon cloud.

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