References no longer linked in word

CWatton
Hello,
I'm using the latest version of Zotero and Mac for Word 16.8.
When I add a citation into a word document like normal, it is no longer linked to the original database so will not make changes when I update in my library.
When I add in bibliography, it is similarly not linked, and is not formatted correctly with indentations.
Any advice? I've uninstalled and reinstalled Zotero to no avail.
Any help much appreciated!
Thanks
  • bwiernik
    The 16.x versions of Word for Mac (which are “Insider” beta versions) have numerous issues with Add-ons (including Zotero). You should downgrade to the current stable Word version (15.41).
  • CWatton
    Many thanks for this - can you advise how I downgrade versions, I've not done this before?
    Thank you!
  • bwiernik
    First, open the Check for Updates window in Word and de-select the “Insider” updates option. Then, uninstall Word, download the Office installer from Microsoft again, and re-install Word.
  • CWatton
    Great - thank you for your help!

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