Zotero not detecting certain sites

rntorres · January 4, 2018

I've been using Zotero for years. But lately, it has a hard time detecting websites. Like blog and news websites; the icon won't appear. I try to save the website without the snapshot and it won't save into the Standalone (and I do have the Standalone open at all times)

Also been receiving this error code.

Error code: 363973394

adomasven · January 5, 2018

Could you submit a Report ID from the Connector (not the Zotero client)?

Afterwards see https://www.zotero.org/support/troubleshooting_translator_issues