Can't import BibTeX from clipboard

ricadasilva

Report ID:1143695577


In Zotero 5.0.32 I get an error trying to import a Bibtex reference copied to the clipboard from Goggle Scholar:

An error occurred while trying to import the selected file. Please ensure that the file is valid and try again.

This used to be easy, I also tried to create a .bib file and import the file itself, returns the same error.

Also tried to edit Enabled Hostnames in the firefox 57.0.1 (Linux) moz-extensions Preferences->General
...
Automatic File Importing:
Available when Zotero is running
Import BibTeX/RIS/Refer files into Zotero
Enabled Hostnames
...

but I don't see any way to enable hostnames on the page.

Anyone has the same problems or solutions?

adamsmith

we'd want an error report ID from Zotero (forget Firefox, that has nothing to do with importing .bib from Clipboard) for a failed bibtex import together with the actual bibtex pasted here: https://www.zotero.org/support/reporting_problems#provide_a_report_id

ricadasilva

Thanks for the information. After your comment I deleted the zotero folder in the .mozilla/firefox/user.default/ that contained the zotero.sql database and all the other configuration files, and after restarting Zotero 5 I no longer get the error message and was able to import bibtex from the clipboard. Maybe the old firefox configs were messing up the new standalone zotero configs?

dstillman

Unless you were actually using that old data directory — and just deleted it and started with a new data directory, pulling down your data from the online library — then no, deleting that wouldn't have any effect.