zotero not saving pdfs from mbio, msphere, msystems journals

RobinRohwer
I'm using the chrome plugin that appears to the right of my search bar to download citations and associated pdfs. It is failing to download pdfs from mbio, msystems, and msphere (three open access ASM journals). It shows a red X next to the pdf symbol in the download popup window. At the same time, it is working fine with other journals. Here's an example paper from msphere: http://msphere.asm.org/content/2/3/e00189-17 It also still works to navigate to the pdf from that page, and then download just the pdf, and then retrieve metadata.

Summary:
1. chrome plugin not working for mbio, msystems, msphere articles from full text view
2. chrome plugin does work from pdf view, and retrieve metadata works
3. chrome plugin is working from other journals during full-text view

I am using the most recent zotero version 5.0.30 , chrome, and a mac with Yosemite OS. And yes, I closed, re-opened, and even restarted my computer.

Thanks!!

Robin
  • bwiernik
    To be sure, can you click on the PDF links manually and download the PDF files?
  • RobinRohwer
    Yes. It's an open access journal so you can see if it replicates for you? But both the zotero plugin button and manual download could retrieve the pdfs separately, and zotero was able to afterwards retrieve pdf metadata. That's why I thought it might be a problem with how zotero interfaces with that journal's webpages.
  • adamsmith
    edited December 13, 2017
    No I can't get the PDF either-- it's a problem with the journal. Zotero uses the citation_pdf_url field in the page header to find the PDF of articles using this publishing system (Highwire). This also allows google scholar to display PDF links alongside its search results.

    The link given in that field is http:/ere.asm.org/content/msph/2/3/e00189-17.full.pdf which you can see leads nowhere. The actual PDF is at http://msphere.asm.org/content/2/3/e00189-17.full.pdf

    It'd be great if you could contact the publisher and ask them to fix this.
  • RobinRohwer
    Thanks! I submitted a website feedback form... hopefully it gets sent to the right place :)
  • LiborA
    The same problem is also in others articles. It seems as a problem in the CMS system of mSphere.
  • MTFarrell
    @adamsmith Please clarify which page you are referring to when you noted above "Zotero uses the citation_pdf_url field in the page header to find the PDF of articles using this publishing system (Highwire). This also allows google scholar to display PDF links alongside its search results." It is not clear exactly which page you are getting this URL from.

    Thanks
  • adamsmith
    I'm looking at http://msphere.asm.org/content/2/3/e00189-17, the page this was initially reported for (but as LiborA says, this appears to apply to other articles, too).
  • MTFarrell
    Thanks @adamsmith You mention 'page header', which page does this refer to?
  • adamsmith
    Are you working for that site? This is information for the web developer/admin, nothing regular users would need to follow beyond reporting it to ASM.
  • adamsmith
    As I say above, go to http://msphere.asm.org/content/2/3/e00189-17
    Look at the page source. In the "head" section, together with the other meta tags, you'll see
    <meta name="citation_pdf_url" content="http:/ere.asm.org/content/msph/2/3/e00189-17.full.pdf" />
    Zotero relies on these meta tags for import. Does that help?
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