Chrome connector is not syncing to zotero

elisebragard

I just got a new computer so I redownloaded Zotero. I'm using the Windows desktop application and the chrome connector. When I click on the connector in my browser when trying to save a citation, it doesn't save it to my Zotero.

I looked on the advanced issues and there are some errors, and I've sent the report. The ID was 187967374

denizm

I've got the same -kind of- problem with Zotero and yet I haven't done any reinstallation of Zotero. I haven't used it for a while and now it's just not working (seems to me). The Zotero extension on Chrome is always in grey.

ID: 1642638227

Problem with many sites like this:
https://encyclopedia2.thefreedictionary.com/Content+and+Form
https://plato.stanford.edu/entries/form-matter/#MattFormIntr
http://www.actionyes.org/issue7/backstrom/backstrom1.html

adamsmith

@elisebragard
In Chrome right-click on the "Save to Zotero" icon and select "Options". What does it say under "Zotero Status"?



@denizm -- this seems like a different problem to me; always in grey vs. doesn't save to Zotero. Please start a new thread to avoid confusion. Check if http://www.worldcat.org/title/wealth-of-nations/oclc/973188383&referer=brief_results shows an icon.

denizm

@adamsmith Right, sorry for distracting the topic's issue. So, when I try to save this page to Zotero, it works and the Zotero extension's colour is in blue but it is grey (the icon appears) when I try with other sites -even the link you posted-.

Ps. Probably a storage issue? I've already used 300mb.

elisebragard

Update: So it doesn't happen all the time. Most of the time it is saving to Zotero but every now and then it doesn't and I have to save the .ris file and save to zotero manually.

Zotero status is "currently available"

adomasven

See https://www.zotero.org/support/troubleshooting_translator_issues

@denizm please start a new thread for your issue