unable to sync zotero on my computers ID1599505270

Hi, it seems I can't have zotero sync on my computers.
It says: an error occurred during syncing
key does not have access to library 1

PAC file installed from http://proxy.umontreal.ca (javascript error: "key does not have access to library 1"(file: "chrome://zotero/content/vpcom/sync/syncRunner.js"line352))

I tried to reinstall zotero, but it didn't help…
  • Can you provide a Debug ID (different from a Report ID) for a sync that produces this?
  • Did you manually edit the permissions of the client's API key in your account preferences? That's the only way I would think this could happen. (The client keys aren't supposed to be editable, but they are currently.) In any case, if you unlink your account from the Sync account of the Zotero preferences (but keep your data) and then set up syncing again, it should work. Be sure to set it up with the same username (which is different from the account you're posting from here).
  • I don't know about manually editing a key… but i followed your instructions and it works! thank you :)
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