Upgrade StorageError report ID: 1487567754
Zotero 5.0.25-beta.5+fbf2be0c crashes when taking some actions. Specifically, the Zotero window remains present, but the items list -- centre panel -- is replaced by a message saying that an error has occurred and Zotero must be restarted. I can't see any pattern to it. The crashes have occurred when adding a new document, and (I seem to recall) when initiating a new search. These functions work fine on many occasions, however.
This is on a Thinkpad x61s with 4GB RAM running up-to-date Win 10 pro. The problem was happening before the latest Windows update (i.e. the fall "Creators Update".)
Checking the database integrity (Preferences / Advanced /Database Maintenance) says there's nothing wrong.
I have used Zotero for a long time on this machine without problems.
Thank you!
This is on a Thinkpad x61s with 4GB RAM running up-to-date Win 10 pro. The problem was happening before the latest Windows update (i.e. the fall "Creators Update".)
Checking the database integrity (Preferences / Advanced /Database Maintenance) says there's nothing wrong.
I have used Zotero for a long time on this machine without problems.
Thank you!
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bwiernikIf you can replicate this error consistently, please submit a Debug ID (Debug logging in the Help menu) for the sequence of actions leading to the error.