Libre-office Integration not working - Java error

ohnowhutz

Hello, I have the newest Version of Zotero, Zotero in Firefox 57, Libreoffice and Java running on Windows 10. I tried to install Zotero for the first time after the new Firefox Update.
I can't activate the Libre-office Integration. The Error is "Could not create Java implementation loader".
When I downloaded Java, they said, they are not compatible to the new Firefox anymore. Is this the problem and what can I do?
I already tried to deinstall and reinstall Zotero in Firefox, Zotero and the Libre-Office-Integration together with restarting my computer it didn't work.
Zotero itself works perfectly.

Thank you in advance for your help...

adamsmith

which LibreOffice version? We've seen a number of reports of problems in 5.4
(and you don't need a java browser plugin at all)

candisebranum

I'm having the same problem. The installer will not install the LibreOffice Integration:
https://www.screencast.com/t/i6a7s7agyodA.

It suggests manually adding the file via LibreOffice extensions as a solution, but when I tried to do this, it gives the Java error. https://www.screencast.com/t/mS7nAXoyP

candisebranum

And it looks like it is installed in LibreOffice, but the zotero icons are dimmed and non-responsive: https://www.screencast.com/t/TpNHxE8BfEEz

ohnowhutz

@ adamsmith: I have the LibreOffice version 5.3.7.2

adamsmith

What's listed as the Java Runtime Environment (JRE) in *LibreOffice* (I think that would be advanced section of the options/preferences)

ohnowhutz

There is no JRE in LibreOffice...
I found these settings but the field is empty. When I try to add a JRE and direct to the place where Java is saved on my Computer LibreOffice says there are no JRE in this folder.

adamsmith

Yeah, that's needed (and we can only provide very basic troubleshooting for this -- at some point you'll have to switch over to the LibreOffice support channels). Do you have Java actually installed (rather than downloaded)?
https://www.java.com/en/download/

candisebranum

@ohnowhutz I found the solution! Instead of installing the recommended JRE, I installed Java 9. Then from Advanced tab in the LibreOffice options menu, I manually located and added the Java 9 folder. I then had to go into the Extension Manager and enable the zotero extension (you have to uncheck the "Bundled with LibreOffice" box to view the extension). Then it worked perfect!