Syncing problem

Indira Bermudez

In Windows 7 pro, 6.1 (Build 7601: SP 1)

Using Zotero Stand alone 5.0.24 we get error message:
"Error connecting to server. Check your Internet connection."

Sync works in Chrome Zotero Connector 5.0.26

proxies.autoRecognize false
proxies.clientChecked false
proxies.disableByDomain false
proxies.disableByDomainString .edu
proxies.proxies []
proxies.showRedirectNotification false
proxies.transparent true

but the about:config in Zotero Stand alone looks different.
How should it be configured or is there something else to do?

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error message:

[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "HTTP POST https://repo.zotero.org/repo/updated?last=1508630400&version=5.0.24&m=3 failed with status code 0"]

[JavaScript Error: "Error connecting to server. Check your Internet connection."]

[JavaScript Error: "Error connecting to server. Check your Internet connection."]

[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "Error connecting to server. Check your Internet connection."]

[JavaScript Error: "Error connecting to server. Check your Internet connection."]

[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]

[JavaScript Error: "WebSocket connection closed: 1006 "]

version => 5.0.24, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.24, extensions => Zotero LibreOffice Integration (5.0.6.SA.5.0.24, extension), Zotero Word for Windows Integration (5.0.5.SA.5.0.24, extension), Shockwave Flash (9.0.45.0, plugin), Shockwave Flash (25.0.0.171, plugin)

dstillman

Connector settings are irrelevant here (and those settings are referring to a different type of proxy).

Start here: https://www.zotero.org/support/kb/connection_error

Indira Bermudez

Thank you so much dstillman!