Change Member Role in a Group from Admin to Owner if original Owner has gone AWOL?

Maura Edmond

I need to change my member profile from Admin to Owner. Is that possible?

The existing 'owner' of the group library no longer works with the team and sadly we didn't switch ownership before they left. Their work email is defunct.

Is it possible to change my member role in a group from Admin to Owner if the original Owner has gone AWOL?

adamsmith

Not for you. Email support@zotero.org with details (including group names and username for you & current owner) and they should be able to help you.

FWIW, going forward I'd recommend setting up an account not associated with an individual to have group ownership and having at least two people on your team know the login details to prevent something like this from repeating.