Problems when inserting citations - zotero drags me to the 1st page

joannag9999

Every time I try to insert a citation in Microsoft Word Zotero drags me to the first page of the document. I have tried everything to stop this but it continues doing it. Can anybody help? It is extremely annoying

adomasven

What version of OS, Word?

joannag9999

Hi adomasven, I am using windows 10 and word 2013

adomasven

Does it happen in a new document?

joannag9999

I just tried it out. It doesn't happen on new documents. Only on documents that already have text in them.

adomasven

Did this used to happen before? If you insert enough text in a document to span multiple pages and insert Zotero citations, you get the jumping, or is it just that one specific document?

bwiernik

Also, are you using any of Word's advanced features, such as cross-referencing, automatic table of contents, figure captions, etc., that also use Fields?

joannag9999

I am a new user to Zotero so this is the first time I am using the software - I was using Endnote up to now. The document was started by somebody else who was using endnote and I have changed his references with new ones from Zotero. Could this be the source of the problem?

adamsmith

That may well be -- try showing field codes alt+F9 (or alt +FN + F9) and see if there are any leftover fieldcodes from Endnote (you'll definitely see Zotero ones)