Inserting or modifying citation occasionally led to Word crash/closing

I recently found that MS Office Word (MS Office 365 ProPlus version 1710) just kept closing when I inserted or modified a citation. Then the Word restarted and asked if need to recover. I used shortcut (ctrl+alt+x) to insert or modify and it worked good previously. Sometimes I have to work on .doc instead of .docx.
Any ideas?
Thank you.
  • Someone might have other ideas, but you might try to downgrade Word to the stable release channel (version 1709) rather than the Office Insider channel and see if that fixes the problem.
  • Thanks for the reply.
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