NS_ERROR_FILE_NAME_TOO_LONG Sync error

mrjovanovic

Report ID: 195569661

I am encountering an error during syncing which states the following:

Component returned failure code: 0x80520011 (NS_ERROR_FILE_NAME_TOO_LONG) [nsIFile.create]

I am using Zotero 5.0.23 on Ubuntu 17.10, although the error appears on my other computers as well, running Debian 9.

I'd be happy to debug/provide necessary logs if instructed to do so.

adamsmith

What's the location of your data folder?
https://www.zotero.org/support/zotero_data
You can xxx out identifying info if you want to, but please keep the number of xs the same as replaced characters

mrjovanovic

Thank you for the quick response. The location of the data folder is /home/xxxxxx/Zotero.

dstillman

Could you provide a Debug ID (different from a Report ID) for a sync attempt that produces this?