Issue importing new ref from FFox. The item never registers in local library.

Cbhihe

I am running Zotero 5.022 newly installed on Linux (x86_64) with the connector (add-on) installed in FFxo 56.0.1.
The LibreOffice connector also check after a smooth install.
All is ok except for the automatic import from references from web browser page.

I do have a debug log for the problem at hand. They seems to point to a Javascript error when sending data from the browser to the local library via the desktop app.
May I send in the bug report for review ? If so, what is the procedure ?

dstillman

https://www.zotero.org/support/troubleshooting_translator_issues

Cbhihe

Thank you.
Yes, I think it (your linked info) did it. Apprently the page I regularly save from without a problem is equipped with the correct translator: namely " IEEE Explore". It does not permit saving locally however unlike others (such as the Library of Congress) according to my scant testing.

So should I just wait for that page to clean up its act... and in the meantime import what I need to by hand ?

Cheers,

-ced

adamsmith

So the problem is saving from IEEExplore? That should work. Run through the above troubleshooting steps -- note that they include providing a URL and error report ID in the last step.