Upgrade StorageFailure to save PDF using connector
Hello,
I just downloaded the new version of Zotero. I attempted to save a PDF as I always do, using the connector icon on my Chrome browser. Everything appeared to be working well, as I received the familiar message on the lower right hand side of my browser: "Saving to [file name]" followed by a PDF icon and the name of said PDF.
However, when I opened both my Zotero stand alone and web version, the PDF was not saved. I restarted both the browser and Zotero, same problem. I restarted the computer - same problem. I tried with multiple PDFs, same problem (note: not having this issue with news articles or websites).
Any help would be greatly appreciated.
I just downloaded the new version of Zotero. I attempted to save a PDF as I always do, using the connector icon on my Chrome browser. Everything appeared to be working well, as I received the familiar message on the lower right hand side of my browser: "Saving to [file name]" followed by a PDF icon and the name of said PDF.
However, when I opened both my Zotero stand alone and web version, the PDF was not saved. I restarted both the browser and Zotero, same problem. I restarted the computer - same problem. I tried with multiple PDFs, same problem (note: not having this issue with news articles or websites).
Any help would be greatly appreciated.
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adomasvenCould you submit a Debug ID for an attempted PDF save from both Zotero and the Connector (you will need to activate debug logging and submit for each separately).
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ianbrinksmanI tried reinstalling everything and it seemed to work out. Thanks for the help,anyway!