Upgrade StorageZotero icons don't work anymore
I and another Zotero fan have installed Zotero 5.0 and the Zotero Connector. For a few days, we were able to import bibliographic information the "usual" way by clicking the icon in the Firefox toolbar. Last week, this stopped working completely.
I have tried all the instructions on Zotero's "Issues saving from websites" page.
Here is an error number: 380201416. I don't know whether that is from trying and failing to import the data via the icon or from some other recent action.
I'm not sure I ran the debugging properly, but here is the output:
D1943890524
I followed your instructions "Firefox: type about:addons into the address bar, press return, and click the “Preferences” button next to the entry for “Zotero Connector”. However, I do not have "preferences" but rather "options". When I click these, I get a new page that shows icons for "general" and "advanced" but neither work when clicked.
I have also tried reinstalling the Connector, but that didn't change anything.
I have tried all the instructions on Zotero's "Issues saving from websites" page.
Here is an error number: 380201416. I don't know whether that is from trying and failing to import the data via the icon or from some other recent action.
I'm not sure I ran the debugging properly, but here is the output:
D1943890524
I followed your instructions "Firefox: type about:addons into the address bar, press return, and click the “Preferences” button next to the entry for “Zotero Connector”. However, I do not have "preferences" but rather "options". When I click these, I get a new page that shows icons for "general" and "advanced" but neither work when clicked.
I have also tried reinstalling the Connector, but that didn't change anything.
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adamsmithWhich Firefox version?
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janelfamily5.017
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adamsmithThat's not a Firefox version. Click on the Three horizontal bars at the top right, then the question mark, then about Firefox.
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janelfamilySorry -- 51.0.1
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adamsmithYou'll need to update. Zotero requires as a minimum the latest ESR version of Firefox (currently 52), though most users on their own computers should be using the mos recent version of Firefox, version 56.
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janelfamilyThat did it! Thanks! I guess Firefox doesn't automatically update....
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