Zotero can't snapshot the web pages

raindog116 · September 25, 2017

As the titile my Zotero connector can't snapshot the web pages. How can I solve this problem？

Here is the error report from zotero connector。

[JavaScript Error: "No frame with id 38 in tab 314."]

[JavaScript Error: "Script injection timed out https://duckduckgo.com/?q=snapshot+site:www.zotero.org/support&ia=web" {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js" line: 321}]

[JavaScript Error: "The tab was closed."]

[JavaScript Error: "Method saveSnapshot failed" {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js" line: 291}]

bwiernik · September 25, 2017

Does this happen on all pages or only this one?

raindog116 · September 26, 2017

Thank you for your reply! I reinstalled the zotero and it works now! I think maybe that i move the files “storage” to another location.