Error 162779214

Hello. I have this error: 162779214.

I don't know why but the grey hightlight suddenly disappeared and the bibliography/Zotero references are not underlined. When I try to refresh or to add a new reference using Zotero these message appears:

- Zotero ha tenido un fallo actualizando tu documento. El servidor RPC no está disponible. [setProperty:document.cpp]

(It means that A field code in this document is corrupted). I have followed steps in this link https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents but it does not work. What could I do? I uninstalled and installed again Zotero and the problem continues.

Thank you in advance.
  • Does citing work in a new document? Did step 8 in debugging instructions produced no results?
  • No, it does not. I have tried in new documents and it does not work.
    Step 8 do not produce results neither.
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