Unix error 13
I am not a computer savvy person, but I need to download zotero for a class. I have a Mac with Safari OS X El Capitan version 10.11.6 and Word version 15.37. After downloading and installing, when I try to open zotero, this is the error code I get:
Unix error 13 during operation makeDir on file /Users
/Sarah/Zotero (Permission denied)
(No stack trace)
From previous event:
ZoteroService@file:///Applications/Zotero.app
/Contents/Resources/components/zotero-
service.js:347:4
@chrome://zotero/content/include.js:4:14
I've tried to close and re-open the computer, remove and re-download and install zotero, but I still keep getting this error message. Any help is appreciated.
Unix error 13 during operation makeDir on file /Users
/Sarah/Zotero (Permission denied)
(No stack trace)
From previous event:
ZoteroService@file:///Applications/Zotero.app
/Contents/Resources/components/zotero-
service.js:347:4
@chrome://zotero/content/include.js:4:14
I've tried to close and re-open the computer, remove and re-download and install zotero, but I still keep getting this error message. Any help is appreciated.
If you click on your home directory ("Sarah") and press Cmd-I, what does it say under "Sharing & Permissions" in the dialog that pops up?
Under sharing and permissions it reads:
me: read and write
staff: read only
everyone: read only
You create a folder as you would any other in Finder — go to the home directory and do File menu -> New Folder or Command-Shift-N.
But if you created a "Zotero" folder in your home folder, try starting Zotero again.