To quickly get help you will need to provide a more complete description of what isn't performing the way you think it should. Please read about reporting problems here:
Please do not shout with all-caps. A few of the volunteers here including the folks who are the most knowledgeable are also the ones who most dislike that writing style.
https://www.zotero.org/support/reporting_problems
Please do not shout with all-caps. A few of the volunteers here including the folks who are the most knowledgeable are also the ones who most dislike that writing style.