Zotero connector cannot grab pdf files from the new upgraded IEEEXplore

panqiouc · August 31, 2017

The IEEEXplore has just been upgraded these days. And I suddenly find that the extension of zotero in chrome can not grab the pdf files from IEEExplore. My chrome is Version 60.0.3112.113. Can anyone know why? Please help me. Thanks in advance.

LiborA · August 31, 2017

Can you provide problematic URL? Thanks

panqiouc · August 31, 2017

Thanks for your reply. I have tried several URLs. All of them are not ok. In addition, we have the authority to PDF files. I can download pdf files by clicking "Download PDF" in the web.
http://ieeexplore.ieee.org/document/6251596/
http://ieeexplore.ieee.org/document/7915767/

zuphilip · August 31, 2017

Okay, I see. This should be easy to fix. I will have a closer look...

zuphilip · September 1, 2017

A translator fix is now up. Your version of Zotero will automatically update within 24hs, or you can update manually using the "Update Now" button in the "General" tab of the Zotero preferences. Any further problems let us know & thanks for reporting.

panqiouc · September 2, 2017

I have updated to the latest version and it does work now. Thanks for your timely reply and solution!!

mtobeiyf · September 10, 2017

It seems that zotero connector on Chrome fails to save pdf from IEEE Xplore again.
The version of my zotero connector is 5.0.19 and my Chrome is 61.0.
I guess the problem might be caused by the upgraded IEEE website.

adamsmith · September 11, 2017

we always need sample urls

fusionex · August 14, 2018

I'm experiencing this problem. Here are some sample URLs:
https://ieeexplore.ieee.org/document/8023123/
https://ieeexplore.ieee.org/document/8023121/

adamsmith · August 15, 2018

This is a new (known) issue: https://forums.zotero.org/discussion/73008/ieee-xplore-translator-doesnt-download-pdf-files-using-instituiton-proxy-zotero-5-0-54