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When I triedto cite a in while writing in Words, I got a message that says

"macro cannot be found or has been disabled because of your macro security setting"
  • correction pls - I meant to write:
    When I tried to cite a document while writing in Words, Zotero said
    "macro cannot be found or has been disabled because of your macro security setting"
  • Check your macro security settings in Word. What are they set to? Also, please check your Word startup folder and make sure that Zotero.dot or Zotero.dotm are placed there.
  • If you are using Word 2013 it does not respect Add-on macro setting exception, so you'll have to enable macros for all documents, or at least keep them disabled with a notification and enable manually for each document you need Zotero in.
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