No metadata from any database

dstillman · August 16, 2017

This discussion was created from comments split from: Chrome extension not picking up on correct meta data.

saninjapan · August 16, 2017

I am not able to extract any metadata from any of the database articles I am using - regardless of the database, no metadata is being caught. I am in a real quandry. Zotero is my academic right hand man! Yikes!

saninjapan · August 16, 2017

This is one of the articles I am trying to save... I have never had this problem before.

http://ezproxy.sjcme.edu:2058/ehost/detail/detail?vid=0&sid=9d02e250-c931-438a-bd3e-1d4685b60319@sessionmgr102&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#AN=111298881&db=ccm

adomasven · August 16, 2017

@saninjapan Could you please start a new thread, describe your problem in full and submit a Report ID?

dstillman · August 16, 2017

@saninjapan: I've moved this to a new thread, so you can provide more details here, starting with a Report ID from the Chrome connector.

dstillman · August 16, 2017

Are you having trouble only with gated resources that go through your proxy, or any page? E.g., do you get metadata from an Amazon product page? We're not able to test port-based proxies (which yours is), so it's possible those are broken in the latest connector versions.