Since Zotero update to 5.0 I have not been able to save citations to my Zotero library .I use Chrome and scholar to find academic references .What am I doing wrong ?my ref ID is 809738566
I am doing research and need to find academic references/ Articles plus books to. Make up a bibliography . I can find the references using google scholar although There is no image to indicate nature of found item e.g. Book . When I then try to save message says ' saving .... ' but it doesn't save as before to. My Zotero library so I can't cite or add to my references . Brian
I have tried various URL including NW Times as well as academic references google Scholar .No longer do I see the small images to indicate whether a book, article etc . Then when I try to save using Zotero message in box says ' saving ....: but it doesn't save,as before , to my Zotero library and I cant therfore cite in my word doc or add to my list of references in the document I am working on
OK, so that's a PDF. You should see a PDF icon in the Chrome toolbar, it should say "Save to Zotero (PDF)" when you hover over it, and it should save directly to Zotero as a PDF. Are any of those things happening for you?
That Debug ID is from Zotero. We need it from the Chrome connector for the save attempt.
no, there's no sign of that message in the chrome tool bar- or any icon about a pdf
I'm referring to the main Zotero Connector save icon that you're clicking. What do you see instead when you're on that URL, and what does it say when you hover over it?
If I click on the .PDF link, Firefox will download the PDF, but the webpage is completely blank and the Zotero Z is red. But I think that's fine since the link is to a direct PDF file, and there's nothing for Zotero connector to "sense". No?
(@gurdas -- that depends on your Firefox PDF settings. By default, Firefox opens the PDF in a tab and you can then click the "Save to Zotero" button. You've likely changed those settings, either on purpose or inadvertently)
Upgrade Storage
Brian
http://www.who.int/publications/almaata_declaration_en.pdf
debug number was D 1601701194
That Debug ID is from Zotero. We need it from the Chrome connector for the save attempt.
https://www.zotero.org/support/debug_output#zotero_connectors_firefox_chrome_and_safari I'm referring to the main Zotero Connector save icon that you're clicking. What do you see instead when you're on that URL, and what does it say when you hover over it?
THANKS