Connector stuck while trying to save

harmoniant

After upgrading to Zotero 5.0 and adding the Firefox Connector, I keep having problems trying to save to Zotero using the connector. When I try to save an item to my library, the "Saving to..." notice pops up, but it just stays there and the item doesn't get saved. I've tried using the Safari connector and run into the same issue.

The odd thing is that I'm able to save some things (e.g. a Wikipedia page). I've been having the issue in question when trying to save articles from an Ebscohost database.

harmoniant

Here's the Report ID: 1721335224.

dstillman

Can you provide an example URL where this occurs? (You can x out any identifying information in the URL.)

harmoniant

Sure. Here you go:

http://web.a.ebscohost.com/ehost/detail/detail?vid=0&sid=9b39420e-5895-4b95-bf5e-8970883889c0@sessionmgr4010&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ==#AN=502900126&db=lls

lisa.setters

I can also report this problem. Although, I cannot provide you with link because EBSCO is proxied.

dstillman

We're looking into this.

lisa.setters

Here is a link. For me, this is happening with the Chrome connector.

http://eds.b.ebscohost.com.ezproxy.xxxxxxxxxxxxxx.edu/eds/detail/detail?vid=1&sid=550e2db3-e807-4c4b-8a51-a523004109e7@sessionmgr101&bdata=JnNpdGU9ZWRzLWxpdmU=#AN=121924169&db=buh

noahpoah

I'm having the same problem with Chrome connector when I try to save a reference from the Journal of the Acoustical Society of America, e.g., here:

http://asa.scitation.org/doi/abs/10.1121/1.4725766

I tried with a different journal a few minutes ago, and it worked fine. I'm using Zotero 5.08, and I just re-installed/updated the Chrome connector.

I also have an error report ID, for what it's worth: 749163916

dstillman

OK, EBSCOhost and Scitation (and some other sites) should be fixed in version 5.0.17 of the connector, available now.

noahpoah

It works fine for JASA now (the journal at the link I posted above). Thank you very much for fixing it so quickly! Zotero rules!