Web of Science translator issues

Reporting on behalf of a colleague:

The WoS translator seems to be acting weird on my colleague's Windows machine, both with Chrome and FF, running the current release of 5.0. Saving from the browser connector never pulls in the metadata--it displays the "Saving to..." status window, but never appears in the library. I tested on my Mac and had no issues.

I attempted to grab some debug logs. Not sure if I did it right, but here goes:

  • Does importing from other sites work on your colleague’s computer? Is it failing on a search results screen, an item view, or both? Can you give a URL where it fails for them and works for you?
  • Disregard. He didn't have updated browsers--I'd forgotten to check that.
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