Upgrade StorageLost sync credentials break Mac Word cite plug-in
Hello,
You did a great job on 5! I haven't seen all the posts on sync issues, so apologies if my question was already answered.
When starting Zotero without an internet connection, which is often, it loses my sync credential in Preferences > Sync. This also leads to seemingly losing all installed styles in the next pane. They are there, however, I can still view them in Preview, even edit them. Just not listed anymore.
Next, when I try to insert a citation in Mac Word there's often no reaction at all and sometimes the error log says:
(3)(+0000000): Integration: Request already in progress; not executing MacWord2016 addEditCitation
FYI:
version => 5.0.7, platform => MacIntel, oscpu => Intel Mac OS X 10.12, locale => de, appName => Zotero, appVersion => 5.0.7, extensions => Zotero Word for Mac Integration (5.0.1.SA.5.0.7, extension), Zotero LibreOffice Integration (5.0.6.SA.5.0.7, extension)
Can anybody help me? Paper is approaching deadline, as usual.
Thanks! Holger
You did a great job on 5! I haven't seen all the posts on sync issues, so apologies if my question was already answered.
When starting Zotero without an internet connection, which is often, it loses my sync credential in Preferences > Sync. This also leads to seemingly losing all installed styles in the next pane. They are there, however, I can still view them in Preview, even edit them. Just not listed anymore.
Next, when I try to insert a citation in Mac Word there's often no reaction at all and sometimes the error log says:
(3)(+0000000): Integration: Request already in progress; not executing MacWord2016 addEditCitation
FYI:
version => 5.0.7, platform => MacIntel, oscpu => Intel Mac OS X 10.12, locale => de, appName => Zotero, appVersion => 5.0.7, extensions => Zotero Word for Mac Integration (5.0.1.SA.5.0.7, extension), Zotero LibreOffice Integration (5.0.6.SA.5.0.7, extension)
Can anybody help me? Paper is approaching deadline, as usual.
Thanks! Holger
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If it's not triggered when manually disabling the connection, then you can save the debug output somewhere and post it online on gist.github.com or similar when possible.