Upgrade StoragePDF sync skipped (Debug ID: D659564236)
Hi, this is to report an issue that is associated to Debug ID D659564236.
My problem is that the PDFs don't get synced even though I have the same configuration as another computer.
I have tried pushing the green "sync" button up-right, but the circulation quickly stops without starting to sync the pdfs.
According to the debug trace, " No remote storage changes for My Library -- skipping file downloads" , so it seems Zotero thinks that there are no needs to download files.
Any ideas I should try? Thank you very much in advance.
My problem is that the PDFs don't get synced even though I have the same configuration as another computer.
I have tried pushing the green "sync" button up-right, but the circulation quickly stops without starting to sync the pdfs.
According to the debug trace, " No remote storage changes for My Library -- skipping file downloads" , so it seems Zotero thinks that there are no needs to download files.
Any ideas I should try? Thank you very much in advance.
This shouldn't normally be necessary, of course, and we're looking into cases where additional downloads don't occur after an interruption in some situations.
It is syncing well this time.
FYI,
- During the first time of the sync, I clicked on the attachment icon in the center table multiple times.
- I had tried the Reset File Sync History yesterday, but that didn't work that time. I clicked the attachment icon that time too. It could have been a disturbance.
- I think the network connection is rather stable in my environment.
(The sort button for attachments doesn't really work in my environment in the current version, by the way. It used to work in other versions).
I really appreciate your continuous support! Thank you so much!