Upgrade StorageYoutube download error
Metadata from Youtube videos is not being downloaded. I've updated both Zotero standalone, and the translators in Preferences. I get the following error message after clicking on the Youtube translator icon: "An error occurred while saving this item." It appears in the lower right corner of the screen.
Zotero report ID: 751194644
Zotero version: 4.0.29.17
Chrome version: Version 59.0.3071.115 (Official Build) (64-bit)
It's happening with all Youtube videos I've tried this morning. Example link: https://www.youtube.com/watch?v=kqFiCj1XV-E
Note that this problem was reported to me by one of our students, I will get his browser info and add that to this post.
Thank you for anything you can do!
Best wishes,
Maryke
Public Services Librarian, Hollins University, Roanoke VA
Zotero report ID: 751194644
Zotero version: 4.0.29.17
Chrome version: Version 59.0.3071.115 (Official Build) (64-bit)
It's happening with all Youtube videos I've tried this morning. Example link: https://www.youtube.com/watch?v=kqFiCj1XV-E
Note that this problem was reported to me by one of our students, I will get his browser info and add that to this post.
Thank you for anything you can do!
Best wishes,
Maryke
Public Services Librarian, Hollins University, Roanoke VA
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https://www.zotero.org/support/troubleshooting_translator_issues
but no luck. Is anyone else seeing errors with Youtube? Thanks for your thoughts.
Thank you,
Maryke