Can't save citations for newly added newspapers on Proquest Historical Newspapers

mmbrook · June 27, 2017

Report ID: 1569441520

I have been trying to save articles to Zotero standalone (4.0.29.15) from a newly added run of issues on Proquest Historical Newspapers. When I click the newspaper icon for saving to Zotero, an error pops up that reads: "An error occurred while saving this item. See Troubleshooting Translator Issues for more information." This doesn't happen for any other newspaper on Proquest Historical Newspapers that I've been saving to Zotero standalone, just for this newly added database.

Here is an example of a page I was trying to save earlier: https://search-proquest-com.proxy.lib.umich.edu/docview/1818528496/776E466332084930PQ/1?accountid=14667

Thanks!
Molly

adamsmith · June 27, 2017

When you hover over the "Save to Zotero" icon, what does it say?

mmbrook · June 27, 2017

It says "Save to Zotero (ProQuest)".

adamsmith · June 27, 2017

@mmbrook -- is that error report from Zotero Standalone or the browser connector? We'd need the latter.
@dstillman I don't have access, could you check on the error, please?

mmbrook · June 27, 2017

@adamsmith - Got it. The original report was from the Standalone. Here is the Report ID for the connector: 1914331196